Robi Call Center

About Welcome to the official Robi Axiata Limited Facebook page! YouTube Channel - www.youtube.com/robiaxiatalimited Twitter Page - www.twitter.com/tweetrobi

Company Overview Robi Axiata Limited is a joint venture between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. Robi Axiata, formerly known as Telekom Malaysia International (Bangladesh), commenced operations in Bangladesh in 1997 with the brand name AKTEL. On 28th March 2010, the service name was rebranded as ‘Robi’ and the company came to be known as Robi Axiata Limited.

Robi is a truly people-oriented brand in Bangladesh. We stand as the people's champion and are there for the people of Bangladesh – where they want and how they want. With local tradition at its core, Robi marches ahead with innovation and creativity.

To ensure leading-edge technology, Robi draws from the international expertise of Axiata and NTT DOCOMO Inc. Robi supports 2G voice, CAMEL Phase II & III and GPRS/EDGE service offering high speed internet connectivity. The company’s GSM service is based on a robust network architecture and cutting edge technology such as Intelligent Network (IN), which provides peace-of-mind solutions in terms of voice clarity, extensive nationwide network coverage and multiple global partners for international roaming.

Robi has the widest International Roaming coverage in Bangladesh connecting 600 operators across more than 200 countries. Our customer-centric solutions includes value added services (VAS), quality customer care, easy access call centers, digital network security and flexible tariff rates.



Awards

• Awarded as the 5th Best Employer of the Year at the 22nd World HRD Congress, 2014.

• Became the 6th most Socially Devoted company worldwide in Q4, 2013, as stated by the renowned social analytics company, socialbakers.com.

• Broke the Guinness World Record of the World's Largest Human Flag with 27,117 participants.

• Won the coveted Emerging Market Service Provider of the Year Award at the 10th Frost & Sullivan Asia Pacific ICT Awards.

• In 2013, reassessed and rewarded with ISO 9001:2008 certifications.



Products

We have all the different range of products for you that suits your telecom needs. All you have to do is visit our website at www.robi.com.bd and select your desired packages.



Mission

EMPOWERING YOU: We are there for you, where you want and in the way you want, in order to help you develop, grow and make the most of your lives through our services.