Niles

Add and edit answers directly in Slack without extra logins or a separate app. This results in real-time knowledge sharing and much higher usage than traditional wikis.

Intelligent weekly notifications remind authors to check answers that might be going stale to keep them fresh.

Niles identifies common questions from your Slack chats.

He automatically answers them or helps the team add it to the team knowledge base.

Niles can connect with your favorite tools like Google Drive and Salesforce and securely search across them at the same time. All your team’s knowledge is available at your fingertips.

#chatbot #hr #qa #sales