GuestBot

GuestBot is a Facebook Messenger chatbot, especially for hotels. It instantly responds to messages, acting as a virtual reception desk.

It provides front desk services, suggests local places to visit, helps guests book tickets and hotel services and answers their most common questions. On top it is multilingual so guests can chat with it and see results in their own language. The entire content is set by the hotel that has full control over the guest experience and can offer personalized service to guests without distracting the hotel reception.

It is a perfect tool for converting Facebook traffic to direct bookings for the hotel and for improving hotel ratings.